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ABOUT US

DCS

DIPAK COMPUTER SYSTEMS is an outsourcing specialist co-op with a client base covering the urban, Rural India. DCS has a State of the Art Internally Delivery Center in Delhi, India. In 5 years of operation DCS has developed as driving, Electronics, IT and BPO outsourcing specialist organization in Hedge Fund & Other Alternative Investment industry, Finance & Accounting, CPAs, Banking, Travel, Human Resource & Retail Industry.

DCS Mission

Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.” -Martin Oliver Click to Tweet

To ensure that our people are committed to add value, deliver quality as well as financial and commercial efficiency for all stakeholders concerned by providing fast response, committed expertise and consistently high-quality services. DCS will generate enough satisfaction for our clients and customers to provide a stable retainer base and will use this as a base to acquire similar visionary organizations to ensure that the business as a whole is dynamic and forward moving.

DCS Vision

  • Exceeding Expectations
  • Being Human
  • Loyalty
  • Customer Focus
  • Business
  • Culture

Customers don’t expect you to be perfect. They DO expect you to fix things when they go wrong.

To become the most sought after multi-service provider by way of consistency in delivering quality and value multiplying services within the constraint of time and capital under the arc of compliance to regulations concerned.

DCS Value Propositions to its Clients and Customers

Our biggest value proposition for client is based on building blocks to success nurture by building a partnership.

In any of our engagement we focus on following:

  • Customized Solutions with complete service cycle offshoring
  • Consulting-led approach to deliver business services
  • Experienced team of Qualified and Certified professionals
  • Standardize processes and policy design
  • Streamline resources and remove redundancy
  • Establish a business focus for the client

DIPAK COMPUTER SYSTEMS Quality Policy

  1. A top priority for the company is to achieve optimal customer satisfaction.

“DCS values its quality policy for superlative customer and client satisfaction by delivering superior quality solutions & services in all levels of business activities with maximized ethical integrity, accuracy, timely and appropriate customer support, committed expertise and acumen, above all.
DCS Management and Employees are committed to the Quality Policy and Continual Improvement in Quality Management System

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